The essential components of successful service parts management are: total reliability, speed, and high efficiency. That’s what we stand for.
Our business model is focused on the specific needs of the After Sales business. We offer the optimal basis for operational excellence in this area. Our clients profit from the transparency we create as well as from easy and robust processes.
Use our know-how, our processes and systems to protect your competitive position and to profit from the margin-laden spare parts business. Due to our structure we will enable you to realize cross-company synergies.
Our commitment is to give you the best possible support in the After Sales business; either through our consulting services, by managing specific functions, or transferring the entire service parts operation to us and we manage it under your or your client’s name.
Your benefit: higher client satisfaction and loyalty which translates into an increase in revenue.
Focus on your core competence – Let PMJ manage your After Sales operation. We will remain behind the scenes and operate under your name. Your reputation will profit from our professionalism.
Fast and reliable fulfillment of spare parts requirements is the basis for a lasting client relationship. We are organized and equipped to be able to guarantee agreed service levels.
Avoiding complexity is better than trying to manage it.
We implement easy, transparent and robust processes that ensure that your client’s service parts requirements are efficiently fulfilled.
We are focused on and specialized in all processes that are necessary to replenish your field service organization and your clients with all the required parts and components. This includes the information and physical material flow.