Our market focus is on small and medium sized enterprises that need to support their client base with spare parts.
The service parts process follows a completely different set of rules, starting from planning to actual delivery, than the production parts supply chain. Due to the fact that most companies have yet to discover the value in applying separate service parts processes, systems, and tools, they usually make due with the existing production related solutions to manage their service parts operation.
This represents an immense potential for optimization. By applying service parts management know-how as well as specific systems and processes, you will be able to implement higher service levels quickly with a limited amount of ressources and expense. This leads to a competitive advantage that can’t easily be copied.
PMJ provides the required know-how, the systems, the tools and processes either as a consultant or as the operative service provider. Hence we can support you in increasing your company’s value.
Contact us if you need support and/or if you have opportunities for improvement in your After Sales business. Contact